Reduced match rate on date of birth
Incident Report for Cognito
This issue has been resolved.
Posted Jul 02, 2019 - 16:33 PDT
We have worked with our data providers to address the issue. We are monitoring for regressions, but match quality appears to have returned to normal.
Posted Jul 02, 2019 - 14:32 PDT
We are in touch with data providers to rectify the issue and have put a temporary fix in place that may result in marginally lower hit rates. We will update this incident as we near a resolution.
Posted Jul 02, 2019 - 13:46 PDT
We are investigating an issue with reduced match rate on date of birth and SSN.
Posted Jul 02, 2019 - 13:20 PDT
This incident affected: API.