Reduced match rate on date of birth
Incident Report for Cognito
Resolved
This issue has been resolved.
Posted Jul 02, 2019 - 16:33 PDT
Monitoring
We have worked with our data providers to address the issue. We are monitoring for regressions, but match quality appears to have returned to normal.
Posted Jul 02, 2019 - 14:32 PDT
Identified
We are in touch with data providers to rectify the issue and have put a temporary fix in place that may result in marginally lower hit rates. We will update this incident as we near a resolution.
Posted Jul 02, 2019 - 13:46 PDT
Investigating
We are investigating an issue with reduced match rate on date of birth and SSN.
Posted Jul 02, 2019 - 13:20 PDT
This incident affected: Live API.