Upstream hosting provider

Incident Report for Cognito

Resolved

Our upstream provider has confirmed resolution of the issue, we apologize for the intermittent errors.
Posted Dec 15, 2021 - 08:21 PST

Monitoring

Systems have been running normally for the last 10 minutes. We have not yet received official confirmation from our hosting provider that the issue has been resolved, so we will be monitoring in the meantime.
Posted Dec 15, 2021 - 08:14 PST

Identified

Per our hosting provider:

8:01 AM PST We have identified the root cause of the Internet connectivity to the US-WEST-1 Region and have taken steps to restore connectivity. We have seen some improvement to Internet connectivity in the last few minutes but continue to work towards full recovery.
Posted Dec 15, 2021 - 08:06 PST

Investigating

Our upstream hosting provider, AWS `us-west-2`, is having intermittent connectivity problems. We are monitoring the situation.
Posted Dec 15, 2021 - 08:01 PST
This incident affected: API, Flow, Dashboard, Sandbox API, and Playground Dashboard.