System Maintenance
Scheduled Maintenance Report for Cognito
The scheduled maintenance has been completed.
Posted Feb 26, 2021 - 02:40 PST
All systems are back online. We are currently undergoing final verification of the systems before completing maintenance.
Posted Feb 26, 2021 - 02:29 PST
Our production API is back online. We are working to complete maintenance on our sandbox and dashboard systems.
Posted Feb 26, 2021 - 02:22 PST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 26, 2021 - 02:00 PST
On Friday, February 26th, 2021 at 2:00am PT through 2:30am PT, Cognito will be undergoing maintenance. We will be performing a major infrastructural upgrade to our primary database which will require us to be in maintenance mode for approximately *20 minutes* of the window during which time our services will be unavailable. During this time, all API endpoints will return a 503 status code with the following JSON payload:

  "errors": [
      "title": "Server Undergoing Maintenance",
      "detail": "This server is undergoing maintenance and will be brought back online shortly."

We do not take maintenance downtime lightly and apologize for the inconvenience. We will do everything that we can to make the downtime period as short as possible. This maintenance will upgrade our core data stores to enable us to significantly improve longterm performance and enable future products and enhancements that we have in development.

We will be posting live updates during the maintenance at at this page. Please do not hesitate to reach out to us at if you have any questions.
Posted Feb 11, 2021 - 20:38 PST
This scheduled maintenance affected: API, Dashboard, and Playground Dashboard.